Tiny Star Jar Support
A quick answer for a little app question. If you still need a hand, email the developer and we’ll do our best to help.
Email jesse@the-broker.com.au. Please include your app version and iOS version, and describe what happened. Don’t include a child’s personal details or private photos.
Common questions
How do I add or change a task or reward?
Open the Stars area, choose the Tasks or Rewards tab, then use Add or the edit control on an item. A parent or guardian can set the family’s tasks, reward names, descriptions and star costs.
Why did my timer notification not appear?
Check that notifications are allowed for Tiny Star Jar in iOS Settings. Focus modes, scheduled summaries, silent settings and other iOS controls can affect when an alert is shown or heard. The timer also shows its completion alert while the app is in use.
How do I add a photo to a reward?
Edit or create a reward and choose a photo, or take one with the camera. You can remove the photo later and use the reward emoji instead. Photos are stored with the app on your device.
Can I move my stars or tasks to another device?
The current version stores its data locally and does not provide account-based cloud sync. Check your device backup options before changing devices; the developer cannot access or restore your app data.
How can I review the app’s privacy practices?
Read the Tiny Star Jar Privacy Policy for details about on-device data, photos, motion and notifications.
Still need a hand?
Send a note to jesse@the-broker.com.au. We aim to respond as soon as we can.
Email support